The site is operated by Imobiliare Royal SRL, with its headquarters in Sibiu,  Oituz Street, no. 35D, registered with the Trade Register under no. of order J32 / 1202/2005, unique registration number RO 17888418.
We process your personal data provided within our site, hereinafter referred to as “Personal Data”, as follows:

  • Surname, first name, date of birth, mobile / home phone number, e-mail address, home address
  • Reservation number placed, room reservation type, payment information, details of transactions
  • Content of the submitted comment and its subject, the content of the documents attached and transmitted to the Plaza35
  • Information on the use of the website by you, such as the date and time you accessed Website, including the public IP address, the Public Device ID, and similar data about you.

Plaza35 will collect your Personal Data in the following ways: directly from you (provided on site, email, social networking or other means of communication), traffic reports registered by the servers hosting the site, social networks such as and through cookies or third-party partners that provide us with data to deliver the products to you (e.g. online sale platforms).
We process your Personal Data to the extent permitted or required by applicable law for the following purposes: to provide the services provided by Plaza35, including the specific actions of this activity, including to allow the optimal use of the Site and in order to obtain statistical information, Services Improvement; to allow guests to book rooms on the Plaza35 website; to enable marketing activities.

Generally, processing of Personal Data is necessary for the purpose of carrying out activity specific to the purposes of the Processing. In general, you are required to provide your Personal Data on a mandatory basis, except in limited circumstances where we communicate that certain information is optional. If you do not provide us with the required data to be provided, the process may be delayed or even impossible.

Plaza35 can transfer data to governmental and regulatory agencies, courts and other governmental authorities, in accordance with the applicable law, based on Article 6 (1) (c) GDPR, and external consultants acting as data controllers eg lawyers, accountants, auditors, etc.) based on Article 6 (1) (f) GDPR.
Personal data processed for the purposes herein will only be retained for as long as it is necessary for the duration of your reservation and subsequently during a transition period (for example, to receive a response to your request, to deliver the services, issue invoices) or for any other longer period in which Plaza35 Aparthotel has a legal obligation to archive Personal Data.